Miki Kashtan frames the key differentiations as a choice between either/or thinking rooted in scarcity, or interdependence rooted in a sense of abundance. Kathleen McFerran frames it as the paradigm of separation, and the paradigm of interdependence. Society hurls a lot of contradictory statements at us, arising from these different paradigms. The key differentiations are a compass, allowing us to navigate a complex world of polarisation and competing demands. > Our compass is the unwavering certainty that we always have a choice – especially in situations where we don't believe we have any. Liv Larsson explains that the key differentiations help us understand a less-familiar concept by means of differentiating from a more familiar concept. By asking "what is the difference?" without implying any right or wrong, we gain a deeper understanding of our options. Books: Choice, by Kathleen McFerran Cracking the Communication Code, by Liv Larsson https://thefearlessheart.org/miki-kashtan-and-inbal-kashtans-additional-nvc-key-differentiations/ [[Nonviolent Communication]]